Sun Palace (Adults Only) - Cancun

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Sun Palace (Adults Only) - Cancun
$$$$

Overview

Featuring a cash machine and a bureau de change, Sun Palace Cancun hotel is located in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, nearly a 25-minute walk from the Long Playa Delfines White-Sand Beach. Featuring a swimming pool and views of the sea, the hotel offers guests to enjoy Mexican dishes.

Location

Situated at a distance of 3.9 km from Mayan Museum of Cancun, the accommodation also gives access to such sports venues as Aquaworld Adventure Sports Center, which is approximately a 10-minute ride away. Iberostar Cancun Golf Course is at a distance of 2.7 km from the Sun Palace and Cancun airport is 15 km away. The private beach is approximately 5 minutes' walk away. A family vacation to Cancun will become more exciting if you visit Ventura Park Cancun lying within 4 km of the 5-star Sun Palace hotel.

Rooms

This property features 198 rooms with a balcony and a sitting area, furnished with a work desk. Also, there is a minibar fridge, coffee and tea making facilities as well as a laptop-compatible safe provided.

Eat & Drink

Guests can have breakfast in the restaurant every morning. This Cancun hotel has an à la carte restaurant with views of the sea. Dining options include Las Pescadillas, which offers Mexican cuisine and is situated only a 6-minute walk away.

Leisure & Business

A sundeck and an outdoor pool can be provided at a surcharge. The Sun Palace Cancun features a steam room, a Jacuzzi, and a sauna. Also, a wellness area and a spa lounge will be a perfect addition to your stay. There is a business centre available for corporate travellers.

Licence number: 1230050233

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
All visitors are offered a american breakfast for a fee. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:8
Number of rooms:263
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Junior King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Junior Suite
  • Max:
    4 persons
  • Bed options:
    1 Double bed
Governor King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Partial View
  • Shower
  • Coffee machine
Show 4 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath

Room view

  • Ocean view
  • Partial View

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Sun Palace (Adults Only)

💵 Lowest room price 849 NZ$
📏 Distance to centre 14.4 km
🗺️ Location rating 9.0
✈️ Distance to airport 13.2 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500
Map view
Explore hotel location on the panorama
street view
Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Beach
Royal Beach Club
770 m
Beach
600 m
Restaurant
Casa del mar
410 m
Restaurant
Arrecifes
630 m

Reviews of Sun Palace (Adults Only)

8.6 /10
Great
182 reviews
Verified reviews  
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Our guests’ reviewsWrite a Review
  • G
    Geoffrey
    United States
    left 1 review
    Wrote a review on 18 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    ocean view

    Two beautiful pools overlooking the ocean.

    Superior Deluxe Ocean View - King Size Bed
  • L
    Leon
    United States
    Wrote a review on 17 Nov
    Very good
    7.0

    The hotel is newly remodelled with all you need for a real good stay. The rooms are well decorated and brand-new with the jacuzzi tub on the balcony, everything is immaculate. The staff are highly skilled and deserve a 5-star rating.

  • J
    Joseph
    United States
    left 1 review
    Wrote a review on 15 Nov
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    fine ocean view
    limited food options

    The staff provided really good service, always

    Friendly and helpful. The room had a fine ocean view, a highlight. The food options were a bit limited, and I expected more variety.

    Superior Deluxe Ocean View - King Size Bed
  • G
    George
    United States
    Wrote a review on 14 Nov
    Great
    8.0

    Location: the hotel was adjacent to Moon Palace and Moon Grand and the sea front. The breakfast was local with burgers and also great options, paying attention to little details.

  • W
    William
    United States
    left 19 reviews
    Wrote a review on 11 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining5.0
    6.0
    clean rooms
    sales pitch
    restaurant variety

    clean and beautiful rooms, serene atmosphere, excellent coffee shop

    Sales pitches right before departure can be uncomfortable!!! More variety in restaurant menus would be appreciated!!! Larger and better-designed entertainment venues are necessary for evening activities!!!

    Superior Deluxe Ocean View King Size Bed
  • C
    Charles
    United States
    left 2 reviews
    Wrote a review on 29 Sept
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service5.0
    Dining5.0
    6.0
    subpar food

    We paid extra for a Superior Beautiful Ocean View room but were given only a partial view, unacceptable after the amount we spent. The food options were subpar, especially for lunch and dinner. To top it off, while we were promised great service, there was a noticeable lack of attention from staff that ruined our experience.

    Superior Deluxe Ocean View King Size Bed
  • B
    Barry
    United States
    left 3 reviews
    Wrote a review on 24 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    breakfast buffet
    comfortable room
    fine ocean view

    would be happy to recommend for a brief sojourn

    Pleasant hotel, excellent amenities, the breakfast and lunch buffet offered a wide variety of delicious options, and the room, with its fine ocean view, was comfortable.

    Everything was exemplary.

    Superior Deluxe Ocean View - King Size Bed
  • F
    Francis
    United States
    left 1 review
    Wrote a review on 05 Jun
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    beautiful pool
    delivered drinks
    beach access
    minor sales pitch

    We loved lounging by the beautiful pool and enjoying the beach access while being pampered with drinks delivered right to our sun loungers. The only downside was a minor sales pitch while I was waiting for my taxi, but it didn't bother me much 💙

    Superior Deluxe Ocean View - King Size Bed
  • W
    William
    United States
    left 3 reviews
    Wrote a review on 18 Apr
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining7.0
    9.0
    beach view
    friendly staff
    slow dinner service
    room readiness

    The best part was the fine beach view from our room 🌊 The staff were super great. The only drawback was the slow dinner service at times.

    Superior Deluxe Ocean View - King Size Bed
  • A
    Aaron
    United States
    left 14 reviews
    Wrote a review on 19 Mar
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service7.0
    Dining8.0
    8.0

    Wait times for food in the restaurant seemed longer than expected, often hovering around an hour, which might not mesh with everyone's vacation pace. The poolside area could use more seating.

    Superior Deluxe Ocean View King Size Bed
  • K
    Ken
    United States
    left 15 reviews
    Wrote a review on 14 Mar
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    ocean view
    infinity pool

    Fine, Fine, Fine.

    The ocean views from my room were amazing, with waves crashing just a few steps away. I loved lounging on the beach chairs, sipping on cocktails delivered right to my spot. The infinity pool was the cherry on top-perfect for unwinding with loved ones against the backdrop of the sunset.

    100% recommend ❤️🌊

    Superior Deluxe Ocean View - King Size Bed
  • C
    Charles
    United States
    left 1 review
    Wrote a review on 24 Feb
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    ocean view
    friendly atmosphere
    fun volleyball
    slow service
    small portions
    weak cocktails

    The room was spacious and clean, with a fantastic ocean view from our balcony. Staff greeted us with smiles. I particularly enjoyed the activities at the main pool. The volleyball games organized by Jayro and Pedro were a blast. They created a fun and friendly atmosphere. The meals were varied, with some standout dishes like the Beef Picanha at Fuego being fantastic. Room service was a bit slow, though, and I noticed some portions were on the small side. Making dinner reservations through the app was a little tricky, especially on busy nights. The beach was beautiful, but it could get a bit rough for swimming. I also wish the cocktail recipes provided a stronger drink experience. I felt some lacked enough alcohol.

    Superior Deluxe Ocean View King Size Bed
  • E
    Edward
    United States
    left 2 reviews
    Wrote a review on 18 Feb
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service6.0
    Dining8.0
    7.0
    friendly staff
    fine views
    credit issue
    management inefficiency
    room readiness

    The stay featured excellent service with friendly staff, particularly enjoying interactions at the pool with Pedro and Jay. The calm beach and a well-maintained environment. While there was a promotional credit issue not effectively handled by management, the fine ocean views from the Superior Beautiful Ocean View King Size Bed room and the delicious omelettes at breakfast stood out as highlights.

    Superior Deluxe Ocean View King Size Bed

FAQ about Sun Palace (Adults Only)

What are the top attractions to visit while staying at the Sun Palace hotel?
Mayan Museum of Cancun as well as Playa Delfines are among the top-rated landmarks accessible within 10 and 5 minutes drive from the Sun Palace hotel respectively.
Which airport is the closest to the 5-star Sun Palace?
The closest airport to the 5-star Sun Palace is Cancun airport (15 km) and it is reachable with a 20-minute drive.
Does Sun Palace provide an airport shuttle?
Bus shuttle is one of the services offered by Sun Palace. Please inform the hotel staff about your estimated arrival time.
Does the hotel have a car parking on site?
Yes, the hotel offers complimentary private parking on site.
What are our dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Las Pescadillas offering Mexican cuisine.
Can I have breakfast at the Sun Palace?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Sun Palace.
What time is check-in and check-out at the 5-star Sun Palace hotel?
Guests of the 5-star Sun Palace hotel can check in from 15:00 to 23:59 and check out from 12:00.
How much does it cost to stay at Sun Palace hotel?
The price for a room in Sun Palace hotel starts at $447.
What payment methods are available in the hotel?
At the hotel, you can pay using сash, American Express, and Visa.
What room types are available at Sun Palace hotel?
Presidential Two-Bedroom King Suite, Honeymoon King Suite, and Governor King Suite are among the room types available at Sun Palace hotel.
Which amenities are included in the rooms at the Sun Palace?
All rooms of the Sun Palace feature a mini fridge bar and coffee/tea making machines as well as a laptop safe, some of them boast private bathrooms along with hair dryers and a hot tub.
Which facilities are available in Sun Palace hotel?
Sun Palace hotel is equipped with a cash machine and currency exchange as well as a safety deposit box and 24-hour security for safety purposes.
What spa facilities does the hotel offer?
At a wellness centre featured at the hotel guests can receive such spa procedures as beauty treatments, aromatherapy, and a hairdresser. Additionally, a steam room, a Jacuzzi, and a sauna are offered on-site.
Is there a swimming pool in Sun Palace hotel?
Yes, Sun Palace hotel features an outdoor pool.

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